Terms of Service

Last updated: November 2026

These terms apply when you order services from Mungekar Desk (“we”, “us”), based in Mumbai, India. By approving a quote, you agree to them.

1. Quotes and scope

Each project is based on a written quote describing the work, price, format and delivery date. Work outside the agreed scope may need a new or updated quote.

2. Payment

Prices are in US dollars unless agreed otherwise. Payment is due before work starts, or by milestone for larger projects. Payment provider fees and any taxes or bank charges in your country are your responsibility.

3. Your responsibilities

  • Provide clear instructions and legible source files.
  • Have the right to share the files and data you send us.
  • Use our work lawfully, including lead lists under the privacy and anti-spam laws that apply to you.

4. Delivery and revisions

We aim to meet every agreed delivery date and will tell you promptly about any delay. Please review delivered work within 7 days. We will correct anything that does not match the agreed brief at no extra cost.

5. Ownership

Once paid in full, you own the work we deliver to you. Your original files always remain yours.

6. Confidentiality and AI tools

We keep your information confidential as described in our Privacy Policy and Security & Confidentiality page. We may use AI tools to assist our work; all results are reviewed by a person before delivery.

7. Limitation of liability

We take great care with every project, but our total liability for any claim is limited to the amount you paid for the project concerned. We are not liable for indirect losses, such as lost profits or business interruption. Please check important figures before relying on them.

8. Cancellation and refunds

Cancellations and refunds are covered by our Refund Policy.

9. Governing law

These terms are governed by the laws of India, and the courts of Mumbai have jurisdiction. We will always try to resolve any concern with you directly and in good faith first.

Questions? Email hello@mungekardesk.com.