Privacy Policy
Last updated: November 2026
This policy explains how Mungekar Desk (“we”, “us”), based in Mumbai, India, collects and uses information when you visit mungekardesk.com or use our services.
1. Information we collect
- Contact details you give us: name, email address and company name.
- Project files and instructions you send us so we can quote for and complete your work. These may contain personal data about other people, such as your customers’ contact details.
- Payment information, which is handled by our payment providers (such as Stripe or PayPal). We do not store your card details.
- Basic website usage data, such as pages visited, collected through our website platform’s statistics tools.
2. How we use it
- To reply to enquiries, prepare quotes and deliver the work you order
- To invoice you and keep records required by law
- To improve our website and services
We do not sell your information, and we do not use your project files for marketing.
3. Service providers and AI tools
We use trusted providers to run our business, including our website host (WordPress.com), email provider (Google Workspace), payment providers, and AI tools that help us process documents and data. Every result produced with AI tools is reviewed by a person. These providers may process data outside your country, including in the United States and India. If you would prefer that your files are not processed with AI tools, tell us before we start.
4. How long we keep data
Project files are deleted within 30 days of project completion, or sooner on request. Invoices and related correspondence are kept for as long as tax and accounting laws require.
5. Your rights
Depending on where you live (for example under the GDPR, the UK GDPR, Australian privacy law or Canadian privacy law), you may have the right to access, correct or delete your personal data, or to object to how we use it. To make a request, email hello@mungekardesk.com.
6. Data you send us about others
If your files contain personal data about other people, you confirm that you are allowed to share it with us for your project. We process it only on your instructions. A data processing agreement is available on request.
7. Security
We protect data with secure, password-protected accounts and two-factor authentication, and limit access to people working on your project. No online service is completely risk-free, so please avoid sending highly sensitive data such as card numbers or government ID numbers.
8. Changes and contact
We may update this policy from time to time and will show the date of the latest version above. Questions? Email hello@mungekardesk.com.
