Security & Confidentiality

You trust us with your business information. Here is exactly how we look after it.

How we handle your files

• Your files are used only to complete your project, never shared or sold.
• Access is limited to the people working on your project.
• Files are stored in secure, password-protected accounts with two-factor authentication.
• Your files are deleted within 30 days of project completion, or sooner if you ask.

How we use AI tools

We use reputable AI tools to speed up parts of our work, such as reading scanned text, organizing data and producing first drafts. Every result is checked by a person before it reaches you. If you prefer that your files are not processed with AI tools, tell us when you request a quote and we will discuss the options.

Non-disclosure agreements

We are happy to sign your NDA before you share sensitive files.

Clients in Europe and the UK

We follow GDPR-aware practices: we process personal data only on your instructions and only for your project, keep it secure, and delete it when the work is done. Ask us if you need a data processing agreement.

What we don’t handle

Please don’t send us payment card numbers, bank passwords, government ID numbers or medical records. If your task involves this kind of information, contact us first so we can agree a safe approach.

Questions? Contact us.